Tekion ARC | AI-Native Automotive Retail Cloud Platform

A Unified Experience<xs> Across Every Department

Automotive Retail Cloud (ARC) unites your dealer management system (DMS), CRM, service lane technologies, payments, payroll, analytics, and more on one AI-native platform–built with full operational context to power smarter, faster dealership performance.

Core DMS

Sales, Service, Parts, F&I, and Accounting—fully unified in one platform with embedded AI and real-time visibility and full context.

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CRM

Unified customer and operational data with embedded AI insights—accelerating lead follow-up, smarter communication, and stronger relationships.

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Virtual-to-Visit Experiences

Remote signing, video engagement, flexible approvals, and digital workflows that let customers choose how they transact.

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Digital Service Experience

Online scheduling, digital check-in, real-time updates, mobile approvals, and embedded payments that modernize the service lane.

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Tekion Pay

Embedded, PCI-compliant payments with digital receipts and seamless reconciliation—fully integrated into accounting.

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Advanced Analytics

Executive dashboards and department-level insights powered by real-time data and AI-driven recommendations.

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Payroll

End-to-end payroll processing synced with time tracking and accounting—automated, compliant, and error-reducing. No third-party tools needed.

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One AI-Native platform connecting your entire business.

Your Dealership’s AI Interface

Ask. Decide. Act.

Built on ARC’s unified, AI-native foundation, T1 gives your team a conversational interface powered by full dealership context–so they can ask questions, surface insights, and initiate tasks using real-time data from across the business.

Ask

Understand the Full Picture

Connected to every customer, vehicle, deal, repair order, and financial record across ARC—T1 gives your team complete context in one conversational interface.

Decide

Turn Data Into Direction

T1 analyzes real-time dealership data, surfaces insights, and ranks results—so your team can make faster, more informed decisions with full business context.

Act

Execute Directly From the Conversation

T1 doesn't just surface insights—it takes action. Trigger workflows, assign next steps, and execute tasks directly within your existing processes.

Ask

Pull full history, instantly.

Technician flags findings. T1 pulls the vehicle's complete service history, mileage pattern, and previous decline records — across departments, in one view.

Decide

Ranked leads. Full context.

Technician flags findings. T1 pulls the vehicle's complete service history, mileage pattern, and previous decline records — across departments, in one view.

Act

Take action without switching screens

Technician flags findings. T1 pulls the vehicle's complete service history, mileage pattern, and previous decline records — across departments, in one view.

Dealer Performance = Consumer Experience

Dealers need operational control and performance. Consumers expect speed, transparency, and flexibility. ARC delivers both—on one unified platform.

AI That Understands Your Dealership in Context

With T1 as the primary interface, teams can ask questions, surface insights, and take action across customers, vehicles, deals, and repair orders—without jumping between systems.

One Experience Across Every Customer Touchpoint

From booking service to signing a deal to approving repairs and making payments, customers move seamlessly across channels while your team works from the same platform.

One Source of Truth Across the Dealership

Your service advisor and your accountant see the same customer, the same RO, and the same numbers—without anyone re-keying data.

Connected Workflows That Keep the Business Moving

Sales, service, F&I, and accounting operate on the same real-time system—so deals close faster, service lanes move smoothly, and decisions happen with full visibility.

Enterprise-Ready From One Rooftop to Hundreds

Whether you operate a single location or manage a multi-rooftop dealer group, ARC scales with your business—delivering centralized management, consistent operations, and real-time visibility across your entire dealership network.

Operate as One <lg><xl>Enterprise

Centralized operations, shared vehicle inventory, and unified reporting across every rooftop—with role-based access that gives each location, department, and user exactly what they need.

Make Faster Decisions <lg><xl>With T1

T1, Tekion’s conversational AI agent, surfaces insights across your entire dealer group instantly—ask questions, compare rooftop performance, and take action without pulling manual reports.

Enterprise-Grade <lg><xl>Security

Seamlessly onboard new rooftops, brands, and users—consistent security and compliance standards across every location, powered by a single, cloud-native architecture ready for enterprise growth.

Trusted by dealer <md><sm>groups <xd>running on ARC

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Trusted by Dealers Like You

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Testimonials and results reflect real user experiences, which may vary. Additionally, testimonials <md>may be <xd>edited for clarity. Any compensated endorsements are disclosed.

AI-Native Foundation. Built with AI at the core—not bolted on—ARC understands how your dealership operates and improves workflows in real time.

Secure, Unified Data Core. Grounded in a real-time, secure data foundation that connects every customer, vehicle, deal, repair order, and financial record.

One End-to-End Platform. Replace disconnected DMS, CRM, desking, service tools, payments, payroll, and analytics with one intelligent system.

Role-Based, Intuitive Experience. Sales managers, service advisors, technicians, controllers, and executives each get workflows designed for how they work.

Enterprise for All. Whether you have one rooftop or hundreds, ARC adapts and grows with your business.

FAQ

What is Tekion Automotive Retail Cloud (ARC)?

Tekion ARC is an end-to-end, AI-native and cloud-native automotive retail software platform that unifies DMS, CRM, service, payments, payroll, and analytics into one intelligent system for automotive dealerships. Built on a single AI-native architecture, ARC connects every department, workflow, and customer interaction — replacing disconnected legacy tools with one platform.

How is Automotive Retail Cloud (ARC) different from a traditional DMS?

Traditional dealer management system (DMS) platforms were built decades ago on an on-premise architecture with features bolted on over time. ARC was built AI-native from day one on a single cloud platform — meaning every module (DMS, CRM, service, payments, payroll, analytics) shares one data core, one login, and one intelligent system. No integrations, no duplicate data, no disconnected workflows.

What does AI-native mean in automotive software?

AI-native means artificial intelligence is built into the platform's foundation — not added on after the fact. In Automotive Retail Cloud (ARC), AI powers everything from lead prioritization in CRM, to predictive service recommendations, to real-time analytics. This is different from legacy platforms that bolt on AI features through third-party integrations. Operating on a single platform with shared business context, Tekion’s agentic AI suite leverages real-time dealership data to deliver outputs that are relevant, accurate, and actionable— at scale.

Is Automotive Retail Cloud (ARC) secure?

ARC is built on an enterprise-grade security foundation with responsible AI practices supported by ISO 42001-certified controls. The platform delivers end-to-end encryption, role-based access controls, and continuous monitoring across every workflow — protecting dealership and customer data at every touchpoint.

What modules are included in Automotive Retail Cloud (ARC)?

The ARC platform includes all functionalities of a dealer management system (DMS) plus customer relationship management (CRM), service lane technologies, business intelligence through Advanced Analytics, payments, payroll, digital retail solutions—all powered by Tekion AI.

Is Tekion built for large enterprise dealer groups and multi-rooftop operations?

From day one, Automotive Retail Cloud (ARC) was built to support a range of dealership operations from single rooftop to large dealer groups with enterprise capabilities in mind— delivering centralized operations, real-time visibility across every location, and enterprise-grade security and compliance standards We partner with some of the largest, most successful groups in the country, including Asbury Automotive and Ken Garff Automotive Group, giving them the visibility, speed, and control to run more efficient, more profitable operations.