The AI-Native Platform for Automotive Retail
Service AI enables fixed ops to run faster, drive more profitability and, provide customers more transparency.
90%+
Dealer Adoption <sm>Across <xdt>Service Teams
88%+
AI Recommendation <sm><xd>Acceptance
Service AI is built on an intelligence model that is LLM-agnostic and context-specific, designed to learn directly from dealership data. With security and privacy at the core, our responsible AI ensures dealer and customer data stays protected while seamlessly connecting insights across the entire platform.
Purpose-built for dealerships to remove friction on the service drive—automating slow, manual tasks, informing customers of recommendations that can keep them safe, and alerting them of repair status.
By automating scheduling, eliminating manual tasks, and streamlining approvals, your team moves faster with less effort.
Whether you’re a technician, advisor, or customer, the AI agents work in the background to simplify workflows and improve communication.
From generating repair orders to surfacing recommendations, the AI agents accelerate key decisions with real-time data and intelligent automation.
Eliminates repetitive tasks—like rewriting tech notes, chasing approvals, and closing routine ROs—so advisors can stay focused on the customer.
Auto-generates clear, customer-ready <xl>service summaries from technician input.
Delivers AI-enhanced recommendations based on VIN, <xdt>history, and inspection data - keeping safer cars on the <xd>road.
Reduces approval delays by making service <xl>recommendations simple and transparent.
Delivers clear, prioritized recommendations to drive <sm>more approvals—and more <sm><xdt>revenue.
The AI Agent takes the busywork off your plate—so you can stay focused on repairs, documentation stays accurate, and revenue opportunities surface automatically.
Reduces interruptions from advisors by turning your notes into clear, customer-friendly summaries automatically.


Highlights additional services based on inspection findings and prior work, helping surface revenue opportunities.
Technicians stay focused on repairs with fewer manual steps and faster approvals.
Supports consistent inspection notes and service recommendations to ensure nothing gets missed.
Customers get timely updates, clear communication, and easy approval flows—no jargon, no waiting—delivering transparency and confidence, and safer outcomes every time.
Provides timely, well-formatted recommendations that are easier to approve on the spot.


Fewer delays, smart communication, and less time waiting on the phone or in the lounge.
Delivers clear, consistent updates that build confidence in the service experience.
Sends easy-to-understand updates instead of confusing technical language.
Tekion provided a clearer picture of dealership performance than the previous system had in 30 years.
Capital Buick GMC has seen an impressive 113% increase in Fixed Ops profitability.
Adopting Tekion was a massive undertaking due to the dealership's size—spanning 40 acres with extensive daily operations.
Tekion allows us to reduce the amount of applications we work with on a daily basis from about a thousand into just a handful.
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Testimonials and results reflect real user experiences, which may vary. Additionally, testimonials may be edited <xd>for clarity. Any compensated endorsements are disclosed.

Every aspect of our operations
119%
Increase in YoY total revenue.
30min
Less time for customers in the F&I department.
On-Demand: AI Agent for Service Webinar
Gain insights from a Tekion Dealer Partner with his real-world results.